We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Very fast shipping
Arrived in 13 days, packed well. Like everything qualitatively
Well pack, look very very good and good quality. Thanks Arrived lest than 3 weeks!
Fast delivery, great looks bottle, good coating from the middle to the top, really liked it, even did not smell cheap plastic, as usual, suggest
Very good and practical. It is exactly in the Picture! I love it!!!
awesome, fast, I like it
quality looking product misses loved it will buy with you again
Slight issue with sending the wrong colour but this was resolved to my satisfaction. Thank you for your prompt contact. Drink bottles are awesome - my daughter loves hers with flavoured tea bags.
Excellent bottle, purchase is happy. Product temperature is 20 + 120 degrees celsius. 700 ml.
arrive quickly. no leaks. very happy with my choice...
Came quickly, the product corresponds)
All good. The product corresponds) came quickly)
Nice bottle. Everywhere silicone pads, does not flow. Half lemon just on the bottle. The lower part can serve as a glass if you do not like to drink from the throat. The rope is superfluous in my opinion.
great bottle. was packed very well and no bad smell after opening. nice material and looks awesome
Very good Product. Good Workmanship. I am satisfied. Many Thanks!
The bottle! Came very quickly.
Everything is fine! Excellent store!!! Sent 2 transparent bottom instead of bursting during delivery. Recommend!
Very beautiful and comfortable. Thank You.
Delivery fast, plastic smell, fully consistent with the picture, looks high quality, BUT occurs in all the joints.
The product came within 15 days to Toronto Canada! Looks exactly as sold. Great Job! Much appreciated.