We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Goods OK but, expensively. For other auctions off.
Good product i am very happy dispatch was very fast
Too large-do not fit in the bag.
All as picture thanks fast shipping
Satisfactory. Good value for money.
All of excellent quality, especially garlic crush just super
fast shipping. box is smaller than i expected but its ok.
thank you -everything is perfect :-)
Fixing tape-clasp very quickly broke. I had to give it to the repair.
Wonderful and responsive store. I recommend.
so adorable! it came with a good packaging, safety indeed! very recommendable! worthbuying for!!!
As described Very good
muy buen producto
pas encore déballé Kdo de Noël
Very good quality!! It 'S very fast! Thank You very much!!!!
Order came quickly, well packed, track tracked, quality standards, but is only the upper section with lid, after распарятся gum, covered, liquid not shed, the other two cup only for dry write, thermal properties so-so, boiling water cools down to room temperature for an hour.
Its super cute and I will definitely purchase again.
Satisfied with the order, all in the description
Great store, great product!!!
With a parts the polite wrapping and thing are clean, and by which shipping off is an early change. Satisfaction without objections.
Custom made 01.10, received 22.10. Package track all the way. Packed in a cardboard box and "pupyrku". The box without any smell, tightly closed. Not in check, later will add a review. Purchase and the work of the store was satisfied.
It's in good condition, came fast. Good quality.
Easy to wash!!!
The goods came with a delay, but a whole. I haven't tried the case yet. As i try to write and put a photo.