We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
To Moscow 10 days. Hermetic. heavy.))) neat.
Super
Wonderful thermos!! I took such a daughter. Bright color. Excellent quality!!! She took the same in blue.
Received
Second order I made Everything perfect
Packaging is reliable, the quality is good. I recommend.
Good item,very quikly store!Recommend.
Shipping was very long 55 days! Almost a month the parcel passed customs. The Thermos is cute, stylish, but heavy for such a small volume of 200 ml. Perhaps, it was necessary to take a version of the volume of 280 ml. Outside the wall are painted with transparent varnish. There are no extraneous odors and metallic taste. The center of the bottom is sealed with a soft plastic sticker. The outer part of the lid is made of metal.
very beautiful.. The product arrived quickly.
Perfect!
Super Too cute I recommend another
Very good quality stainless steel
Super.
I absolutely love this product! It is the cutest. And it looks exactly like in the pictures.
item very nice but I was waiting for the store to ship it for such a long time! it's unacceptable! ;///
i am very graceful, excellent quality and fast delivery!!! i took 200 mL :)
Item arrived damaged, wrinkled!
Perfect…
Reasonable price.
Like description, good workmanship. Capacity correct. Isolation enough for my needs. One negative thing: handle is plastic, didn't sure its strong enough to hanging on backpack
The product is perfect, good quality and very nice, same as the picture. The ring on top of the bottle is plastic :(
It is small and It is thermos. Well packed with box in perfect state
nice . perfect
This is my second order. very nice quality. Thank you. I recommend this store.
Really great quality