We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The parcel came very quickly. Everything is fine
Excellent quality. Beautiful and comfortable. It would be cool another plug in the kit.
It came without damage, packed just in a package, there is a small smell, the lid closes not tightly, the latches hold weakly, the spoon and sticks are made of something cheap, they immediately threw away!
Имейте ввиду, в контейнере пластиковая перегородка не достаёт до крышки, то есть если перевернуть его, то гречка или рис может по этой щели пересыпаться в соседний отсек. А так в целом доволен, контейнер большой, очень удобно что столовые приборы можно хранить в крышке.
good
Ложка кривая
качество отличное, доехал без повреждений хоть и упаковка не очень надёжная
Качество супер. Время доставки - долго. 37 дней.
Товар хороший. Только доставка 2 месяца, потерял актуальность
Очень быстрая доставка,ланчбокс пришёл целым, маленький минус в том,что крышка для переноски столовых приборов закрывается неплотно
Small, and I eat a lot
All good, but if you need to replace fork or spoon, the standard is not suitable. Need a shorter length look
Container is good, but because of poor-quality packing container arrived damaged. Very sorry, is not cheap.
Everything is fine. As the picture. The Only drawback: can be packaged in bubble wrap
As usual-scary stink so have been aired. AND so-best lunchbox.
Negative stars for the packaging, packaged just did, natural container scratched, in general, but for me its not worth the money, spoon and shawls poor quality
All together, but packaging разорванна in trash
Container is good, take such a second.
Quickly deliver, all the fun, as in the description and picture, thank you!
All is super! Quality, shipping… Good store! Recommend seller and магазинЖелаю to all the sellers are….
Lunchbox good, spoon very soft, like a toy.
The product corresponds to the description completely. The quality of plastic is good. The metal from which the sticks and spoon are made is not very, but this is not the main thing. Delivery is fast, only tracking system a little made nervous. The delivery took place in the office of ukrpost, but on the same day i could not pick up the goods. In the evening there was a notification that the delivery was unsuccessful and you need to do something, for example, open a dispute with the store. But i understand that the dispute here is not appropriate, because he sent everything honestly. Today i received the goods normally and without adventure. Ordernow store, thank you very much! :-)